Our outsourcing department will allow your organisation to invest more time, money and human resources into core activities and building strategies, which will fuel the growth of your company.

Focus on the business

Designed to free up your time, so you can focus on growing your business. You can increase your profits without increasing your overheads, ensure a high level of service to all your customers, and focus on new value added opportunities.

Pay for what you use

You pay only for the work that has been allocated, thereby ensuring that every single hour is being utilised to the maximum and there is no wastage of resource time.

Nationwide client base

Our clients use a range of software platforms — all of which our teams are proficient in. Their portfolios range from 100 to over 12,000 properties, so we’re comfortable and capable with whatever your companies’ capacity is.

Back Office and Accounts

Our outsourcing department handles a number of back office tasks, such as:

  • Daily posting of funds
  • Contractor invoice postings
  • Contractor payout
  • Landlord payout
  • Agent draw down
  • Period end balance
  • Bank reconciliation

Front office and Property Management

The different front office processes that we currently handle for our clients are:

  • Call handling
  • Applicant matching and arranging viewings
  • Contract generation
  • TDS auditing and updating
  • Advert preparation
  • Credit chasing
  • Handling maintenance queries and liaising with contractors
  • Critical safety certificates


Apart from providing these services, our BPO team can offer consultancy on any new process requirements. If there is an existing process that you already handle, we can incorporate that into our process routine and work alongside you to make the process more efficient.

For more details visit our Lettings Outsourcing Website.